Our Reviews
James G|2025 Chevrolet Blazer
Confirmed Service Customer
5/9/2025
I brought my 2025 Blazer in for an oil change and tire rotation. The service department worked quickly and had me out within an hour. They even parked my car next to the building under cover so I wouldn’t get wet from the rain.
5/10/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing Chevrolet of West and we hope to see you again soon!
AQUILLA, TX
Stephanie S|2025 Chevrolet Malibu
Confirmed Service Customer
5/13/2025
Fast and swift super nice lady she explained how it works made me feel comfortable I’m very please with the service
5/14/2025
Hi there, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
WACO, TX
Kimberly S|2018 Chevrolet Equinox
Confirmed Service Customer
5/14/2025
The lady in service did an excellent job and taught me a few things.
5/15/2025
We love hearing that your visit was not only helpful, but also educational! Empowering customers is part of what we do best. Here’s to excellent service and a few new things learned along the way!
IRENE, TX
Frank P|2025 Chevrolet Trailblazer
Confirmed Service Customer
5/20/2025
Took my 2025 trailblazer in for an oil change and the service department went far beyond expectation taking care of me. That’s why I bought three cars from West Chevrolet Leo you got a good dealership out there good people specially Mr. Dylan and the service department I wish I knew the young man’s name. Thanks for the great service.
5/21/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WACO, TX
Bekka R|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/21/2025
Ty is the best of the best I didn’t think I could get the car I wanted and he made it happen!
TYLER KORENEK
5/22/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
PENELOPE, TX
William K|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
Eric got me in after I had to canceled my previous appointment. Thanx to all at Chevy of West
5/22/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WACO, TX
Tina E|2025 Chevrolet Trax
Confirmed Sales Customer
5/28/2025
They friendly, courteous
ADRIAN ALEMAN
5/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WACO, TX
George M|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/28/2025
Pleasant experience
ADRIAN ALEMAN
5/29/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BRANDON, FL
Melvin D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
Fast and easy
5/13/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
WACO, TX
Brenda B|2018 Chevrolet Colorado
Confirmed Service Customer
5/20/2025
The service department, Eric is amazing, has helped and so kind and helpful, helped me with my warranty. Saved 1000, because he saw I had a warranty. I recommend him highly. The sales people, do not speak to you, or even acknowledge me. Not just once or twice this has happened. I return this service department, because of Eric’s concern about me as a customer. Thank you Eric!!!
5/21/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
ELM MOTT, TX
Enrique M|2025 Chevrolet Equinox
Confirmed Sales Customer
5/21/2025
The process was very simple and quickly I told TJ what I wanted and he made it happen. I was very satisfied with the whole process.
TOMMY THOMPSON
5/22/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
WACO, TX
Steven C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/26/2025
1
5/27/2025
Hi, your high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
AQUILLA, TX
David S|2018 GMC 1500 Sierra
Confirmed Service Customer
6/2/2025
Good service
6/3/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
AQUILLA, TX
Jennifer R|2025 Chevrolet Equinox
Confirmed Service Customer
6/3/2025
I went to see Ty originally to purchase the new Chevy Trax after the total loss of my 2019 Equinox; he was just as excited as I was. After I went for a test drive, he immediately saw the unsatisfactory look on my face, he knew exactly what to do. He verified that I would be okay with the $30 a month payment increase and showed me the 2025 Equinox; I immediately fell in love. This is the exact reason I will always purchase my vehicles from, as well as recommend Chevy of West to anyone and everyone!
6/5/2025
Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent. We truly appreciate your recommendation and look forward to continuing to assist you with your vehicle needs!
HUBBARD, TX
Nickie S|2025 Chevrolet Trax
Confirmed Sales Customer
6/3/2025
Staff was very helpful. My sales rep definitely knew the vehicles and was able to answer all of my questions.
TYLER KORENEK
6/3/2025
Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
MOODY, TX
Lisa D|2025 Chevrolet Trax
Confirmed Service Customer
6/4/2025
They were nice friendly and checked me in and served my car and I will be going back.
6/5/2025
Hi, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!
WACO, TX
Consuelo R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/4/2025
Great
6/5/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
WACO, TX
Jimmy F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/9/2025
Did just what was expected. No problems. No Complaints
6/10/2025
Sometimes doing exactly what’s expected is the mark of true professionalism—no issues, no stress, just results. Thanks for your trust, and we’ll be here anytime you need us!
WAXAHACHIE, TX
Desiree L|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/12/2025
My experience was great and the staff were all so helpful and friendly.
6/13/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for choosing Chevrolet of West and we hope to see you again.
ITASCA, TX
Michael S|2019 Buick Enclave
Confirmed Service Customer
6/13/2025
We were very pleased with the service
6/14/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Chevrolet of West and we hope to see you again soon!
AQUILLA, TX
Robert O|2025 Chevrolet Equinox
Confirmed Sales Customer
6/16/2025
We came in to have our transmission replaced and decided to talk with a sales representative about a new car instead. We were introduced to Cody. He was very professional, thorough and patiently answered all our questions. In the end we left with a new car.
CODY PLATZ
6/17/2025
Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle! We look forward to your next visit! Take care!
WACO, TX
Judith S|2025 Chevrolet Trax
Confirmed Sales Customer
6/18/2025
I had a wonderful experience with Jason, he was very helpful and helped us understand every question we had. Very friendly and will definitely be recommending people to go to this dealership and salesman!
JASON MEZZLES
6/19/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet of West! We sincerely value your business and look forward to your next visit. Take care!
WACO, TX
Christopher T|2024 Chevrolet Malibu
Confirmed Service Customer
6/19/2025
Good
6/20/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
AXTELL, TX
Vianca V|2024 Chevrolet Malibu
Confirmed Service Customer
6/19/2025
Always a great service
6/20/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of West and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!
WACO, TX
Gary F|2025 Chevrolet Equinox
Confirmed Service Customer
6/3/2025
It was great as usual. People were real helpful and friendly!
6/5/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
WHITNEY, TX
Pauline S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/4/2025
Effeciant
6/5/2025
Hola, ¡nos alegra mucho haberle brindado una experiencia positiva! Si tiene alguna pregunta, llámenos. ¡Siempre estaremos encantados de ayudarle!
WACO, TX
Ryan K|2020 Chevrolet Impala
Confirmed Service Customer
6/4/2025
GOOD JOB
6/5/2025
Hello, thank you for sharing your positive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
WACO, TX
Deborah V|2024 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
I love coming for my oil changes. I feel they really care at Chevy of West.
6/12/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet of West! We sincerely value your business and look forward to your next visit!
WACO, TX
Toni W|2017 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
I think they were short handed today. I was there 2½ hrs for an oil change. All in all everyone is always friendly.
6/12/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
HUBBARD, TX
Mary K|2025 Chevrolet Equinox
Confirmed Sales Customer
6/12/2025
Everyone was friendly and helpful.
DAMYA RIGGS
6/13/2025
Hi, we are very happy we could provide you with a positive experience! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WEST, TX
Eric M|2025 Chevrolet Colorado
Confirmed Sales Customer
6/17/2025
The sale went fast. I walked in ,described what i wanted and 2 hours later drove off in my brand new truck. very pleased with the customer service !!
CODY PLATZ
6/18/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
CLIFTON, TX
Rocky V|2024 Chevrolet Corvette
Confirmed Sales Customer
6/17/2025
Bad communication dissatisfied
ANTHONY ZEPEDA
6/18/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
DICKINSON, TX
Barbara A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/20/2025
Extremely disappointed. We have purchased our last 3 vehicles from this dealership, and always bring our vehicles into the service department. I won’t be back after my visit last week. Dropped my truck off for oil change, alignment, tire rotation, change my cabin filter, under the hood filter. I also informed the lady my AC isn’t blowing cold until I get down the road. She wrote it down. I came back 4 hours later, truck was ready. The guy told me both my filters were good and that he didn’t look at the ac, that I needed to make another appointment for that . I said can I just leave the truck here until y’all have time, he said sure. Well about an hour goes by, he calls and tells me my compressor is bad on my ac I need a new one, and quoted me $2049.00. Well i wanted a second opinion, oh my god, first I have pictures of the filters, both were totally clogged and dirty. Second the problem was my fan and not the compressor. He was trying to rip me off or just didn’t have to look and just told me it was my compressor. Very hurt and disappointed.
6/21/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MERIDIAN, TX
Debra D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/25/2025
Engine light came on and took it right to the dealership and spoke to Eric; I took forever to tell me what they found. cam shaft so I needed receipts and I sent them to Eric . He kept saying every 5000 miles so I need one more receipt. He asked for receipts not invoices. So it sat there and once Eric said he submitted the paperwork he would find out why its taking so long. Well my year of truck is 7500 so he had the paperwork he needed but demanding another receipt. Well Eric never sent the paper work to the warranty company. So after 3-4 weeks I went up there to get things out of my truck and Eric told me to my face that he would call just as he finishes this other customer. Well not hearing from him, I called the warranty company and they let my grandson send it the three invoices and receipts and the adjuster got on the ball. Well I got an email stating the parts were ordered on 6/10/2025 and then dilverrd 06.12.2025 but Eric never gave his techs the parts until I started to complain. My new truck I had less than a year took 2 months and never offered a loaner or anything. In the contract says they supply loaner but I was being told they had none. So I had to rent a car, which the warranty only pays 350..00 when I paid close to 900.00. and I had to pay that just to go to work. I made truck payments but had no truck. my son call and talked to Eric and Eric raised his voice at him and hung up. When I talked to Eric the last time he raised his voice to me . He lied to my face and never sumited the paperwork. You can call the warranty place and see what email it came from.. Being there a couple months , I thought a wash would have been nice. On the back of the invoice states I said I saw a puddle of oil on my driveway. I never said that and I have never seen a leak. I believe he lied about a leak. I still had to pay almost 3000.00 to get it out. What they charged me for was crazy. A oil change when they needed To do that anyway, but was charged. even for bolts. what was wrong with the bolts that was already there. I asked to see any pictures about a leak because I never had seen on or any oli that needed to be added. I never needed to ad oil. I was very upset for him to bring me into his lies to the warranty company. I really believe never a leak because the oil was just done and not one person said they say oil. I am so disappointed and I feel like I got robbed. This place is no good to people and only say what you want to hear. I would like someone to check into this leak and refund my money, I a good woman 62 and I feel in my heart I was robbed. Eric needs to be watch and look at his paperwork and see how he is a liar, I am ready to see an attorney if I don't see pictures of this leak. He showed me a metal piece and said this was the problem. not once did he mention a leak. am I supposed to just believe someone that lied on the phone and to my face. I stressed that this truck is for work and not even a year something happens. I really hope whoever reads this, takes this serious. Erics job is not to lie and make more money on a vehicle that had no lead until I see proof. I am so diisapointed. The sales manager was nice but I think he believes Eric and not me
6/30/2025
Our team has acknowledged this review.
CHINA SPRING, TX
Belen M|2025 Chevrolet Colorado
Confirmed Sales Customer
6/26/2025
Best customer service
ADRIAN ALEMAN
6/27/2025
Thank you so much! Being called the “best customer service” means the world to us—because nothing matters more than how we care for you from the moment you arrive.
WACO, TX
Jeannie W|2025 Chevrolet Equinox
Confirmed Sales Customer
6/20/2025
Cody our sales person was awesome. He worked with us with vehicles in our price range and worked to get us approved.
CODY PLATZ
6/21/2025
Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
TEMPLE, TX
Guadalupe G|2025 Chevrolet Equinox
Confirmed Sales Customer
6/24/2025
Excellent costumers service
ADRIAN ALEMAN
6/25/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for the great review!
DONNA, TX
Jacquline W|2025 Chevrolet Trax
Confirmed Sales Customer
6/24/2025
Excellent experience from the salesman to the financial team Great experience
TYLER KORENEK
6/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
WACO, TX
Venessa M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/24/2025
My sales person Adrian was very attentive to my needs. He did all he could to make sure i left in my new vehicle happy. He cared a lot about it. Im glad he took care of me well.
ADRIAN ALEMAN
6/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
KILLEEN, TX
Zackary M|2025 Chevrolet Trax
Confirmed Sales Customer
6/26/2025
I had an excellent experience looking for a car to buy. Everybody was very helpful and professional.
JASON MEZZLES
6/27/2025
Thank you for sharing your excellent car-buying experience! It’s wonderful to know that our team’s helpfulness and professionalism stood out. When great service meets the right car, it’s a match made in driveway heaven!
LOTT, TX
Ruth K|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/27/2025
I went in and let the lady behind the desk know that I was there. She got me in the system, they brought my car back and got it done. I was there for such a short time, I am impressed! In the past at other places, I would be there for hours. Thank you for being so efficient!
6/28/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
GATESVILLE, TX
Sonya G|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
Ty and Adrian where a great help and it was a pleasure to have done business with
ADRIAN ALEMAN
7/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WACO, TX
Hardy S|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
Adrian did great!
ADRIAN ALEMAN
7/1/2025
Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!
WACO, TX
Laura S|2022 Chevrolet Equinox
Confirmed Service Customer
6/28/2025
Great
6/29/2025
Hi, we are so pleased you enjoyed your visit to Chevrolet of West! If you're ever in need of more help, please let us know!
WACO, TX
Courtney C|2020 Chevrolet Camaro
Confirmed Service Customer
6/30/2025
Great service!
7/1/2025
Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
WACO, TX
Amanda N|2025 Chevrolet Trax
Confirmed Service Customer
7/2/2025
Everything was good
7/3/2025
Hi, we really appreciate your positive review! Thank you again for choosing Chevrolet of West and we hope to see you again.
WACO, TX
Waylon R|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/2/2025
Always great service
7/3/2025
Hi, your wonderful feedback and rating mean a lot to us. We sincerely thank you for the positive review, and look forward to seeing you again soon!
WACO, TX
Roger E|2006 Chevrolet Silverado
Confirmed Service Customer
7/4/2025
Went for oil change and problem with air conditioning problem with AC wasn't fixed. AC will blow cold then driver side will start blowing hot and passenger side will still blow cold. Charged over $600.00 Will go back Monday and see what they will do to make it right
7/7/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WACO, TX
Diana G|2025 Chevrolet Trax
Confirmed Sales Customer
7/8/2025
I was given top salesmanship. I was listened to for what I needed. Except I still need some front tint and I didn't get an answer on that. However, I was treated special
HOUSE
7/9/2025
Hi there, thank you for taking the time to leave a review for us at Chevrolet of West. Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
TROY, TX
Victor R|2025 Chevrolet Traverse
Confirmed Sales Customer
7/10/2025
Great overall
ADRIAN ALEMAN
7/11/2025
Short and sweet—thank you! We’re so glad your overall experience was great. We’ll keep working hard to make every visit just as smooth and satisfying!
HEWITT, TX
Kathleen B|2025 Chevrolet Trax
Confirmed Service Customer
7/16/2025
It was very prompt and easy,my car drove even better after being serviced, Thanks, Chevy of West, your the best 😉
7/18/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
WACO, TX
Irene U|2025 Chevrolet Trax
Confirmed Sales Customer
7/24/2025
Very friendly Went above and beyond to help We will definitely go back
ADRIAN ALEMAN
7/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
Jacquline W|2022 Chevrolet Malibu
Confirmed Service Customer
7/1/2025
Everything was great from salesman to the financial person, Great Services All Around
7/2/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WACO, TX
Scott P|2018 Chevrolet Cruze
Confirmed Service Customer
7/1/2025
my appointment was at 1400. i arrived at 1345 to get my oil changed. it was not ready until1615. this is excessive amount of time for just an oil change.
7/2/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
WACO, TX
Janet A|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/9/2025
It was great beyond what he had to do,
ADRIAN ALEMAN
7/10/2025
It’s wonderful to hear that your experience went above and beyond expectations! That extra care is what we strive for. Thank you for choosing us—we’re always happy to go the extra mile when it matters most!
AXTELL, TX
Harold R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/10/2025
Wonderfull. Oil change and tire rotation. I was in and out in about 40 minutes. Angel was awesome.
7/11/2025
Angel will love hearing this—thank you! In-and-out service in 40 minutes is always a win, and we’re glad your visit was so efficient and pleasant. We’ll be ready to do it all again next time!
WACO, TX
Henry S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/20/2025
I am pleased with the friendly and fast service when I come in to have routine maintenance. I appreciate your service manager, Eric and his team for assisting with my needs.
7/21/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
WEST, TX
Christie B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
7/26/2025
Tyler korenek was so great to me and even my grandbabies and helped my son and daughter in law get a new car same day I was satisfied how quick he got me approved and was such a great help thanks again tyler
TYLER KORENEK
7/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WHITNEY, TX
Clinton S|2025 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Everything went really smooth with check in and check out for 6-month service.
7/30/2025
We’re glad your 6-month service check-in and check-out went smoothly! We’ll keep working hard to make every visit feel just as seamless and hassle-free.
WEST, TX
Monica R|2026 Chevrolet Equinox
Confirmed Sales Customer
8/1/2025
The Dealership was willing to help and Dillon was very helpful and enjoyable. They did exactly what they say they were going to do. It was excellent customer service
TYLER KORENEK
8/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MARLIN, TX
Rolandus J|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/25/2025
It was excellent from beginning to the end. Adrian was awesome
ADRIAN ALEMAN
7/26/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet of West! We hope to be of service to you again in the future. Best wishes, Chevrolet of West
WOODWAY, TX
Albert K|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/31/2025
Even with my not so good credit Brenda worked extremely hard to get us driving off the lot in a new vehicle! She was very professional
BRENDA MOSES
8/1/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
WACO, TX
Christie B|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/4/2025
My hood was loose and the springs needed tightened up it was solid and 0 problems at the moment thanks guy's
8/5/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best wishes, Chevrolet of West
WHITNEY, TX
Wiliam E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/15/2025
Truck damaged by lube tec. Poor communicationbyservice adviser regarding pricing. Service advisor unprofessional. I was told damaged part was unavailable due to back order truck sent out with large crack in sharkfin antenna. Ilocated part at another dealer for him. All tires over inflated by six pounds. Never had these problems with past Services at your dealer.
8/17/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
WACO, TX
Desiree L|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/17/2025
Everyone was super friendly and helpful
8/18/2025
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ITASCA, TX
Bobby D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/17/2025
Loved it!
8/18/2025
Thank you so much for choosing Chevrolet of West. We truly appreciate your support and look forward to assisting you next time!
AXTELL, TX
Troy R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Everyone was and is excellent and always helpful
8/19/2025
Hi there, thank you for taking the time to leave a review for us at Chevrolet of West. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
WACO, TX
Alexandria P|2025 Chevrolet Trax
Confirmed Sales Customer
8/22/2025
Well a nice gentleman was helping out my family and also was willing to help me too!! Got us both in a car that we love.
ANTHONY ZEPEDA
8/23/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet of West! We sincerely value your business and look forward to your next visit. Take care!
WHITNEY, TX
Nicole V|2016 Chevrolet Trax
Confirmed Service Customer
8/25/2025
First, I did not get my car serviced on 8/22/25 as the email states that asked for this survey, second, I was sold a car that came with too many problems even for a used car, to be sold from a "reputable dealership".
8/28/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WACO, TX
Brenda B|2018 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
This young lady was great
9/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ELM MOTT, TX
Miguel M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/12/2025
Love the service
9/13/2025
It’s wonderful to hear you love the service! Our team takes pride in creating positive experiences for every customer, and we’ll be ready to deliver the same care next time.
WACO, TX
Kimbel S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/14/2025
Everything was great as usual.
9/15/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of West and we hope to see you again soon! We do hope we can be of assistance in the future. Take care!
MOUNT CALM, TX
Susan J|2025 Chevrolet Trax
Confirmed Service Customer
9/19/2025
great service, picked up from work and brought back to me in a timely manner.
9/20/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
WEST, TX
Milton P|2020 Chevrolet Traverse
Confirmed Service Customer
9/23/2025
Friendly service and fast too.
9/24/2025
Hello, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
MALONE, TX
Jesus A|2025 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
excellent service as usual.. Great Customer Care
9/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
John R|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/25/2025
Great quick service
9/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WHITNEY, TX
Enrique M|2025 Chevrolet Equinox
Confirmed Service Customer
9/29/2025
Service was quick and easy.
9/30/2025
Quick and easy is the best kind of service, and we’re happy to know that’s how your visit went. Please don’t hesitate to reach out if there’s anything additional we can do for you.
WACO, TX
Courtney C|2024 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
Super fast, got me in and out! Highly recommend
10/9/2025
Hello, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
LORENA, TX
David E|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
10/8/2025
This is my second purchase. Both have been great!
ANTHONY ZEPEDA
10/9/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
WEST, TX
James R|2025 Chevrolet Colorado
Confirmed Sales Customer
10/8/2025
It was great.
COLE BINDER
10/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MEXIA, TX
Tamara T|2021 Chevrolet Malibu
Confirmed Service Customer
10/10/2025
After getting my first oil change from yall my car started running hot. Which led to a whole motor issue because my fluids were not checked when yall did my oil change. I haven't had that car since it broke down back in May. I'm trying to figure out who is servicing that car and for what because I haven't had it since May and yall keep emailing me like I am bringing it in for servicing lol. Yall are a joke. I traded a good car in for a car that didnt last me 5 months and yall won't even try to put in anything else. Nor will yall send me the itemized list of parts and repair so I can settle with the credit company that assisted me with the purchase of the car. After I have spoke with someone on several occasions and was told it will be emailed to me. If you're going to keep emailing me about this car email me what I asked for.
10/14/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WACO, TX
Merleene P|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
10/14/2025
Easy, great people and love my truck!!!!
BRENDA MOSES
10/15/2025
Thank you for choosing Chevrolet of West as your first choice for all your automotive needs! Please don't hesitate to reach out if there's anything additional we can do for you.
MC GREGOR, TX
Channa P|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
10/16/2025
I scheduled an oil change and tire rotation. When I arrived to drop off my vehicle, the gentleman greeted me and took down my information and got my keys. He was very friendly and answered all of my questions.
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
ABBOTT, TX
James G|2025 Chevrolet Blazer
Confirmed Service Customer
10/16/2025
It was easy to schedule a service appointment directly with the department. They were able to schedule an oil change and tire rotation on the day I wanted. I was in and out within an hour
10/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AQUILLA, TX
Angela D|2020 Chevrolet Sonic
Confirmed Service Customer
8/12/2025
Lack of communication, vehicle was not ready after being there for 5 hours for an oil change.
8/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PENELOPE, TX
Dolores P|2015 Chevrolet Cruze
Confirmed Service Customer
9/22/2025
Eric, Courtney, Mark and Ashley were great!! I am super pleased
9/23/2025
Eric, Courtney, Mark, and Ashley will be thrilled to know their teamwork left you super pleased—it’s moments like these that make us proud of our staff. We look forward to welcoming you again on your next visit!
WEST, TX
Sabrina L|2026 Chevrolet Colorado
Confirmed Sales Customer
9/25/2025
Great experience!
TYLER KORENEK
9/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
Antoinette S|2013 Chevrolet Malibu
Confirmed Service Customer
9/26/2025
Always helpful!!
9/27/2025
We’re glad our team has been consistently helpful! Your kind words motivate us to keep delivering excellent service, and we look forward to seeing you again soon.
WEST, TX
Deirdre M|2025 Chevrolet Trax
Confirmed Sales Customer
9/30/2025
Ty was professional and the most helpful car salesman I’ve ever had, I barely had to do anything at all!
TYLER KORENEK
10/1/2025
We’re so glad to hear Ty made the process seamless for you—he’ll be thrilled to know his efforts stood out. We look forward to seeing you again soon for another smooth and stress-free experience.
TEMPLE, TX
Maria L|2026 Chevrolet Traverse
Confirmed Sales Customer
10/21/2025
Lebraun was great he answered all my questions and helped me through everything
LEBRAUN LOTHARP
10/23/2025
Hi there, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
BELLMEAD, TX
Travis M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/30/2025
Sales was great very friendly and professional all a great time
TYLER KORENEK
10/31/2025
We’re delighted you had such a great time with our friendly and professional sales team! Your positive energy makes our day, and we look forward to helping you again whenever you’re ready for your next adventure.
WACO, TX
Scott K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/31/2025
I went for a oil change and tire rotation and my radio was inop. I arrived around 1230pm and didn't leave till 4pm. The never came and checked on me. When I left the lobby and talk to the service advisor he thought I left and had no idea where my truck was. Than I asked if they even looked at the truck and all they did was the oil change and tire rotation. It was a horrible experience. I went home looked up the code and found the fuse that popped for the radio and replaced it and its been working ever since.
11/1/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
WHITNEY, TX
Frank P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
My experience was awesome Dylan was great this is my fourth automobile I have purchased from West Chevrolet wouldn’t go anywhere else. Like I said Dylan was awesome sales Man keep up the good work. Thank you so much
ANTHONY ZEPEDA
10/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WACO, TX
David U|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
All good
TYLER KORENEK
10/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RIESEL, TX
Jaime C|2009 Chevrolet Silverado
Confirmed Service Customer
10/29/2025
Buen servicio, muy atentos
10/29/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
WHITNEY, TX
Tracy B|2026 Chevrolet Trax
Confirmed Sales Customer
11/3/2025
This was the easiest car buying experience I have ever had. They were very knowledgeable, friendly and took the time to sit with me and explain my options.
TYLER KORENEK
11/3/2025
It’s wonderful to hear your car-buying experience was the easiest ever! Taking time to explain options while keeping the process friendly and stress-free is exactly what we aim for, and we can’t wait to assist you again in the future.
CRAWFORD, TX
Ramiro R|2026 Chevrolet Equinox
Confirmed Sales Customer
11/6/2025
Very family oriented and pleasant to do business with. Really have enjoyed Chevy of West dealership as part of the family over the years. Thank you all the staff at Chevy of West.
ANTHONY ZEPEDA
11/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WACO, TX
Sharon C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/6/2025
Dropped my truck off for oil change and recall issues.
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BYNUM, TX
Abel S|2021 Chevrolet Malibu
Confirmed Service Customer
11/18/2025
My first impression was that I recieved the best customer satisfaction and quickest customer service. The young gentlemen Zachary was extremely helpful. I hope to recieve his help next time as it was an amazing service!!
11/19/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
WHITNEY, TX
Alonso G|2026 Chevrolet Corvette
Confirmed Sales Customer
11/20/2025
Amazing people honestly couldn’t have chosen another dealership great service
DAMYA RIGGS
11/21/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Chevrolet of West and we hope to see you again soon!
WACO, TX
Ernest M|2018 Chevrolet Tahoe
Confirmed Service Customer
11/6/2025
Everyone was very nice and I appreciate that they were able to get me in with short notice. Thank you.
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BREMOND, TX
Valera H|2026 Chevrolet Trax
Confirmed Sales Customer
11/6/2025
Patiently worked with me.
COLE BINDER
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
Britany D|2026 Chevrolet Trax
Confirmed Sales Customer
11/7/2025
Sales was awesome no pressure, finance was smooth process thank you
DAMYA RIGGS
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COVINGTON, TX
Milan D|2021 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Good
11/13/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WACO, TX
Marsha M|2022 Chevrolet Traverse
Confirmed Service Customer
11/12/2025
They fixed one thing and I hope it fixes the wrench on the parking brake and the message that said Service Parking Brake
11/13/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
MORGAN, TX
Lisa B|2026 Chevrolet Equinox
Confirmed Sales Customer
11/14/2025
Ty was awesome first time at a dealership and it was great
TYLER KORENEK
11/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WHITNEY, TX
Richard K|2025 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
Everyone is really nice. It took longer than I expected with an appointment but I was pretty early. When I went inside the dealership to wait, no one greeted me.
11/18/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FROST, TX
Ryan K|2020 Chevrolet Impala
Confirmed Service Customer
11/18/2025
FAST AND FRIENDLY SERVICE.
11/19/2025
Hi, we really appreciate your positive review! We're looking forward to your next visit with us!
WACO, TX
Bessie R|2019 GMC Terrain
Confirmed Service Customer
11/19/2025
Fast service
11/20/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
CORSICANA, TX
Katie S|2024 Chevrolet Trax
Confirmed Service Customer
11/20/2025
I had gotten my headlights replaced due to moisture build up. Zachary Bays had helped me set up and appt. and get things taken care of. Plan to come again! :) 5 stars 🌟 🌟🌟🌟🌟
11/21/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Chevrolet of West and we hope to see you again soon!
WHITNEY, TX
Bryan M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/23/2025
My truck's transmission fluid should have been changed prior to me purchasing it used at 46000 miles as GM knew that it would not last the lifetime of the vehicle like they claimed and had several problems with that truck and put out an announcement for service departments to change it to a better fluid and not the factor fluid and to replace the filter. This should have been done before the truck was sold to me but was not and your dealership expects me to pay to have this done after my check engine light came on and had high rpms with a P0700 code. You sold me a truck with known issues that was not disclosed to me and did not replace the transmission fluid and filter as recommend by GM. This will be the last time I buy from your dealership and have hired an attorney to recover my losses.
12/1/2025
Our team has acknowledged this review.
WHITNEY, TX
Juan V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/25/2025
My whole experience was amazing !
WILLIAM LEE
11/26/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MERIDIAN, TX
Mark E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/27/2025
My sales rep Dylan at Chevy West was very helpful. He made it very easy he made sure the truck I picked out was in the budget and answered all my questions about the truck.
ANTHONY ZEPEDA
11/28/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet of West! We sincerely value your business and look forward to your next visit. Take care!
WACO, TX
Ann E|2025 Chevrolet Equinox
Confirmed Sales Customer
11/28/2025
This is the second purchase I have done with Chevy of West and like always great customer service. Damya did an amazing job making this experience easy. She was very friendly and down to earth and made me feel she pushed to ensure I got in a new car with how doubtful I was before I came. Glad she pushed me to come and give it a shot.
DAMYA RIGGS
11/29/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DAWSON, TX
James G|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/4/2025
They did a very good job changing oil in my truck
12/5/2025
Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care!
AQUILLA, TX
Mike A|2018 Chevrolet Tahoe
Confirmed Service Customer
12/5/2025
Quick and nice people
12/6/2025
Hi, thank you for taking the time to leave a review for us at Chevrolet of West! We're looking forward to your next visit!
ELM MOTT, TX
Marsha M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/7/2025
They didn’t complete all repairs until I chose to leave the truck for longer! I made 3 trips in 1 week to get repairs done. It is 45 miles one way for me. I love this dealership, but service could be better!
12/8/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MORGAN, TX
Jaime G|2026 Chevrolet Traverse
Confirmed Sales Customer
11/22/2025
Great
ANTHONY ZEPEDA
11/23/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
HILLSBORO, TX
Jesus A|2025 Chevrolet Traverse
Confirmed Service Customer
11/24/2025
EXCELLENT SERVICE
11/25/2025
Hi, we are very happy we could provide you with an excellent experience! If you have any further questions, please give us a call. We're always happy to help!
WACO, TX
Richard K|2025 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Nice, knowledgeable staff
11/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FROST, TX
Kevin G|2026 Chevrolet Equinox
Confirmed Sales Customer
11/25/2025
Our Salesman Cole got us exactly what we wanted
COLE BINDER
11/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
John H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/25/2025
I had a very good experience in purchasing a vehicle probably the best experience I’ve had in purchasing a vehicle. Was treated with the upmost respect and courtesy made the deal. Very easy. I got there at 8:30 in the morning and was driving my new truck home by 1 o’clock in the afternoon. Call Ryan are awesome to deal with. Also, the manager that came out to assist us. The finance guy was awesome. Also got everything done quickly and explained everything so early. Great experience.
COLE BINDER
11/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WACO, TX
Mary M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/25/2025
I was very pleased with the service i received from Cole and Ty.
TYLER KORENEK
11/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WACO, TX
Christopher H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/2/2025
a great place to purchase !
COLE BINDER
12/3/2025
Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Chevrolet of West
WEST, TX
Jill L|2026 Chevrolet Suburban
Confirmed Sales Customer
12/17/2025
Very diligent and attentive.
BRENDA MOSES
12/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WEST, TX
Zachary B|2021 Chevrolet Camaro
Confirmed Service Customer
12/24/2025
Arrived at the dealership, and the advisor got right to work on my needs. He made sure he got all my concerns down, and I was out of the dealership within 2 hours for my oil change and alignment service.
12/25/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
MCGREGOR, TX
David B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/12/2025
It was good
12/13/2025
Thank you for your feedback! We’re glad your visit was good and hope to continue providing excellent service.
WEST, TX
Scott P|2018 Chevrolet Cruze
Confirmed Service Customer
12/14/2025
check engine light was on. windshield wiper need replaceing . not put on the vechicle list . apparently just fuilled oput the blanks w/o actually looking.
12/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WACO, TX
Phyllis S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/15/2025
This is my 5 vehicle purchased. If I didn’t have nice salesman I would not purchase other vehicles.
TYLER KORENEK
12/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HILLSBORO, TX
Scott B|2026 Chevrolet Traverse
Confirmed Sales Customer
12/16/2025
In the past all of my family bought from Chevy of West until several years ago another name took over and ruined that relationship with the West families. sales associates were pushy and out to make a sale instead of growing a family of customers. Now under new management Al Gutierrez and his team have built up people in their facility that care about customers and family , this is what’s made the Chevy of West a successful Chevrolet dealership . FYI they sold 2 new cars and 3 used cars while I was there buying my wife a 2026 Traverse for Christmas.
COLE BINDER
12/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WEST, TX
Dwain L|2011 Chevrolet Camaro
Confirmed Service Customer
12/18/2025
Great customer service!!
12/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WEST, TX
Brenda J|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/19/2025
Good
BRENDA MOSES
12/20/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
MCGREGOR, TX
Mecca P|2026 Chevrolet Traverse
Confirmed Service Customer
12/26/2025
Fast and everyone was friendly
12/27/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
WACO, TX
Miguel M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/29/2025
Took my truck in for service right away
12/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WACO, TX
Keith C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
This was the quickes most trouble free experience I’ve ever had buying a new vehicle. I really appreciated the salesperson not playing games by going back and forth to check with other people.
TYLER KORENEK
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! Congratulations on your new vehicle, Keith! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HUBBARD, TX
Lisa B|2026 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
The person was great
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WHITNEY, TX
Sheila M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/1/2026
Eric and Ashley took care of me and my truck! Answered all my questions and were very helpful!
1/2/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
WHITNEY, TX
Kelly S|2025 Chevrolet Malibu
Confirmed Service Customer
1/7/2026
*****
1/8/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WACO, TX
Kyle N|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/7/2026
Staff was friendly
1/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WHITNEY, TX
Theresa S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
The team in the service department work together to produce an efficient solution and get your vehicle back quickly.
1/8/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WEST, TX
Troy C|2026 Chevrolet Trax
Confirmed Sales Customer
1/17/2026
Awesome Customer service
TYLER KORENEK
1/19/2026
Troy Chasteen, thanks again for taking the time to leave us this information about your recent visit. Thank you again for choosing Chevrolet of West and we hope to see you again.
PENELOPE, TX
Amanda B|2026 Chevrolet Equinox
Confirmed Sales Customer
1/17/2026
Great exp
ANTHONY ZEPEDA
1/19/2026
Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!
AXTELL, TX
Clifford K|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/18/2026
Took my 2019 Chevrolet 2500HD thought the glow plugs was going out. They checked it out and unlike some places they actually told me that it was bad batteries! Many would have just changed the glow plugs and charged you an arm and a leg! Thanks Chevrolet of West for being honest and dependable!!
1/19/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
AQUILLA, TX
John H|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Ashley was awesome she listened to what I had to say and then put it down for the mechanic to check, I did not get the name of the mechanic but he was awesome also They got my truck in and complected in a lot less time than I it would. Ashley explained everything that was done. and gave me a copy of the work. This dealership is the first one I have been to were they take the time to explain things in detail. I have bought at other dealerships and not got the service that I have gotten here.Other dealerships should learn from your example.
1/1/2026
Hi there, thank you so much for your positive comments about Chevrolet of West! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for choosing Chevrolet of West and we hope to see you again.
WACO, TX
Cody A|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/31/2025
Never had an issue with services or purchases from here. Will keep coming back
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WEST, TX
David B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/8/2026
Diagnosed problem got it fixed in one day. I am very happy with that
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
WEST, TX
Phillip N|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
Excellent service.
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
WACO, TX
Brenda B|2018 Chevrolet Colorado
Confirmed Service Customer
1/12/2026
Eric is great as always
1/14/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ELM MOTT, TX