Our Reviews
Monica R|2026 Chevrolet Equinox
Confirmed Sales Customer
8/1/2025
The Dealership was willing to help and Dillon was very helpful and enjoyable. They did exactly what they say they were going to do. It was excellent customer service
TYLER KORENEK
8/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MARLIN, TX
Clinton S|2025 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Everything went really smooth with check in and check out for 6-month service.
7/30/2025
We’re glad your 6-month service check-in and check-out went smoothly! We’ll keep working hard to make every visit feel just as seamless and hassle-free.
WEST, TX
Wiliam E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/15/2025
Truck damaged by lube tec. Poor communicationbyservice adviser regarding pricing. Service advisor unprofessional. I was told damaged part was unavailable due to back order truck sent out with large crack in sharkfin antenna. Ilocated part at another dealer for him. All tires over inflated by six pounds. Never had these problems with past Services at your dealer.
8/17/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
WACO, TX
Nicole V|2016 Chevrolet Trax
Confirmed Service Customer
8/25/2025
First, I did not get my car serviced on 8/22/25 as the email states that asked for this survey, second, I was sold a car that came with too many problems even for a used car, to be sold from a "reputable dealership".
8/28/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WACO, TX
Brenda B|2018 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
This young lady was great
9/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ELM MOTT, TX
Miguel M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/12/2025
Love the service
9/13/2025
It’s wonderful to hear you love the service! Our team takes pride in creating positive experiences for every customer, and we’ll be ready to deliver the same care next time.
WACO, TX
Christie B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
7/26/2025
Tyler korenek was so great to me and even my grandbabies and helped my son and daughter in law get a new car same day I was satisfied how quick he got me approved and was such a great help thanks again tyler
TYLER KORENEK
7/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WHITNEY, TX
Alexandria P|2025 Chevrolet Trax
Confirmed Sales Customer
8/22/2025
Well a nice gentleman was helping out my family and also was willing to help me too!! Got us both in a car that we love.
ANTHONY ZEPEDA
8/23/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet of West! We sincerely value your business and look forward to your next visit. Take care!
WHITNEY, TX
Susan J|2025 Chevrolet Trax
Confirmed Service Customer
9/19/2025
great service, picked up from work and brought back to me in a timely manner.
9/20/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
WEST, TX
Deirdre M|2025 Chevrolet Trax
Confirmed Sales Customer
9/30/2025
Ty was professional and the most helpful car salesman I’ve ever had, I barely had to do anything at all!
TYLER KORENEK
10/1/2025
We’re so glad to hear Ty made the process seamless for you—he’ll be thrilled to know his efforts stood out. We look forward to seeing you again soon for another smooth and stress-free experience.
TEMPLE, TX
Channa P|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
10/16/2025
I scheduled an oil change and tire rotation. When I arrived to drop off my vehicle, the gentleman greeted me and took down my information and got my keys. He was very friendly and answered all of my questions.
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
ABBOTT, TX
Dolores P|2015 Chevrolet Cruze
Confirmed Service Customer
9/22/2025
Eric, Courtney, Mark and Ashley were great!! I am super pleased
9/23/2025
Eric, Courtney, Mark, and Ashley will be thrilled to know their teamwork left you super pleased—it’s moments like these that make us proud of our staff. We look forward to welcoming you again on your next visit!
WEST, TX
Travis M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/30/2025
Sales was great very friendly and professional all a great time
TYLER KORENEK
10/31/2025
We’re delighted you had such a great time with our friendly and professional sales team! Your positive energy makes our day, and we look forward to helping you again whenever you’re ready for your next adventure.
WACO, TX
Scott K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/31/2025
I went for a oil change and tire rotation and my radio was inop. I arrived around 1230pm and didn't leave till 4pm. The never came and checked on me. When I left the lobby and talk to the service advisor he thought I left and had no idea where my truck was. Than I asked if they even looked at the truck and all they did was the oil change and tire rotation. It was a horrible experience. I went home looked up the code and found the fuse that popped for the radio and replaced it and its been working ever since.
11/1/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
WHITNEY, TX
Rolandus J|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/25/2025
It was excellent from beginning to the end. Adrian was awesome
ADRIAN ALEMAN
7/26/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet of West! We hope to be of service to you again in the future. Best wishes, Chevrolet of West
WOODWAY, TX
Albert K|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/31/2025
Even with my not so good credit Brenda worked extremely hard to get us driving off the lot in a new vehicle! She was very professional
BRENDA MOSES
8/1/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
WACO, TX
Desiree L|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/17/2025
Everyone was super friendly and helpful
8/18/2025
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ITASCA, TX
Bobby D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/17/2025
Loved it!
8/18/2025
Thank you so much for choosing Chevrolet of West. We truly appreciate your support and look forward to assisting you next time!
AXTELL, TX
Milton P|2020 Chevrolet Traverse
Confirmed Service Customer
9/23/2025
Friendly service and fast too.
9/24/2025
Hello, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
MALONE, TX
Courtney C|2024 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
Super fast, got me in and out! Highly recommend
10/9/2025
Hello, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
LORENA, TX
Tracy B|2026 Chevrolet Trax
Confirmed Sales Customer
11/3/2025
This was the easiest car buying experience I have ever had. They were very knowledgeable, friendly and took the time to sit with me and explain my options.
TYLER KORENEK
11/3/2025
It’s wonderful to hear your car-buying experience was the easiest ever! Taking time to explain options while keeping the process friendly and stress-free is exactly what we aim for, and we can’t wait to assist you again in the future.
CRAWFORD, TX
Ramiro R|2026 Chevrolet Equinox
Confirmed Sales Customer
11/6/2025
Very family oriented and pleasant to do business with. Really have enjoyed Chevy of West dealership as part of the family over the years. Thank you all the staff at Chevy of West.
ANTHONY ZEPEDA
11/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WACO, TX
Angela D|2020 Chevrolet Sonic
Confirmed Service Customer
8/12/2025
Lack of communication, vehicle was not ready after being there for 5 hours for an oil change.
8/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PENELOPE, TX
James R|2025 Chevrolet Colorado
Confirmed Sales Customer
10/8/2025
It was great.
COLE BINDER
10/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MEXIA, TX
Tamara T|2021 Chevrolet Malibu
Confirmed Service Customer
10/10/2025
After getting my first oil change from yall my car started running hot. Which led to a whole motor issue because my fluids were not checked when yall did my oil change. I haven't had that car since it broke down back in May. I'm trying to figure out who is servicing that car and for what because I haven't had it since May and yall keep emailing me like I am bringing it in for servicing lol. Yall are a joke. I traded a good car in for a car that didnt last me 5 months and yall won't even try to put in anything else. Nor will yall send me the itemized list of parts and repair so I can settle with the credit company that assisted me with the purchase of the car. After I have spoke with someone on several occasions and was told it will be emailed to me. If you're going to keep emailing me about this car email me what I asked for.
10/14/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WACO, TX
Ernest M|2018 Chevrolet Tahoe
Confirmed Service Customer
11/6/2025
Everyone was very nice and I appreciate that they were able to get me in with short notice. Thank you.
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BREMOND, TX
Valera H|2026 Chevrolet Trax
Confirmed Sales Customer
11/6/2025
Patiently worked with me.
COLE BINDER
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
Ryan K|2020 Chevrolet Impala
Confirmed Service Customer
11/18/2025
FAST AND FRIENDLY SERVICE.
11/19/2025
Hi, we really appreciate your positive review! We're looking forward to your next visit with us!
WACO, TX
Irene U|2025 Chevrolet Trax
Confirmed Sales Customer
7/24/2025
Very friendly Went above and beyond to help We will definitely go back
ADRIAN ALEMAN
7/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
Christie B|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/4/2025
My hood was loose and the springs needed tightened up it was solid and 0 problems at the moment thanks guy's
8/5/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best wishes, Chevrolet of West
WHITNEY, TX
Antoinette S|2013 Chevrolet Malibu
Confirmed Service Customer
9/26/2025
Always helpful!!
9/27/2025
We’re glad our team has been consistently helpful! Your kind words motivate us to keep delivering excellent service, and we look forward to seeing you again soon.
WEST, TX
Maria L|2026 Chevrolet Traverse
Confirmed Sales Customer
10/21/2025
Lebraun was great he answered all my questions and helped me through everything
LEBRAUN LOTHARP
10/23/2025
Hi there, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
BELLMEAD, TX
Richard K|2025 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
Everyone is really nice. It took longer than I expected with an appointment but I was pretty early. When I went inside the dealership to wait, no one greeted me.
11/18/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FROST, TX
Kevin G|2026 Chevrolet Equinox
Confirmed Sales Customer
11/25/2025
Our Salesman Cole got us exactly what we wanted
COLE BINDER
11/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
John H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/25/2025
I had a very good experience in purchasing a vehicle probably the best experience I’ve had in purchasing a vehicle. Was treated with the upmost respect and courtesy made the deal. Very easy. I got there at 8:30 in the morning and was driving my new truck home by 1 o’clock in the afternoon. Call Ryan are awesome to deal with. Also, the manager that came out to assist us. The finance guy was awesome. Also got everything done quickly and explained everything so early. Great experience.
COLE BINDER
11/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WACO, TX
Christopher H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/2/2025
a great place to purchase !
COLE BINDER
12/3/2025
Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Chevrolet of West
WEST, TX
Kimbel S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/14/2025
Everything was great as usual.
9/15/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of West and we hope to see you again soon! We do hope we can be of assistance in the future. Take care!
MOUNT CALM, TX
Jesus A|2025 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
excellent service as usual.. Great Customer Care
9/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
John R|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/25/2025
Great quick service
9/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WHITNEY, TX
David E|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
10/8/2025
This is my second purchase. Both have been great!
ANTHONY ZEPEDA
10/9/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
WEST, TX
Alonso G|2026 Chevrolet Corvette
Confirmed Sales Customer
11/20/2025
Amazing people honestly couldn’t have chosen another dealership great service
DAMYA RIGGS
11/21/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Chevrolet of West and we hope to see you again soon!
WACO, TX
Bryan M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/23/2025
My truck's transmission fluid should have been changed prior to me purchasing it used at 46000 miles as GM knew that it would not last the lifetime of the vehicle like they claimed and had several problems with that truck and put out an announcement for service departments to change it to a better fluid and not the factor fluid and to replace the filter. This should have been done before the truck was sold to me but was not and your dealership expects me to pay to have this done after my check engine light came on and had high rpms with a P0700 code. You sold me a truck with known issues that was not disclosed to me and did not replace the transmission fluid and filter as recommend by GM. This will be the last time I buy from your dealership and have hired an attorney to recover my losses.
12/1/2025
Our team has acknowledged this review.
WHITNEY, TX
Mark E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/27/2025
My sales rep Dylan at Chevy West was very helpful. He made it very easy he made sure the truck I picked out was in the budget and answered all my questions about the truck.
ANTHONY ZEPEDA
11/28/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet of West! We sincerely value your business and look forward to your next visit. Take care!
WACO, TX
Phyllis S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/15/2025
This is my 5 vehicle purchased. If I didn’t have nice salesman I would not purchase other vehicles.
TYLER KORENEK
12/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HILLSBORO, TX
Sharon C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/6/2025
Dropped my truck off for oil change and recall issues.
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BYNUM, TX
Marsha M|2022 Chevrolet Traverse
Confirmed Service Customer
11/12/2025
They fixed one thing and I hope it fixes the wrench on the parking brake and the message that said Service Parking Brake
11/13/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
MORGAN, TX
Lisa B|2026 Chevrolet Equinox
Confirmed Sales Customer
11/14/2025
Ty was awesome first time at a dealership and it was great
TYLER KORENEK
11/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WHITNEY, TX
Marsha M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/7/2025
They didn’t complete all repairs until I chose to leave the truck for longer! I made 3 trips in 1 week to get repairs done. It is 45 miles one way for me. I love this dealership, but service could be better!
12/8/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MORGAN, TX
Scott B|2026 Chevrolet Traverse
Confirmed Sales Customer
12/16/2025
In the past all of my family bought from Chevy of West until several years ago another name took over and ruined that relationship with the West families. sales associates were pushy and out to make a sale instead of growing a family of customers. Now under new management Al Gutierrez and his team have built up people in their facility that care about customers and family , this is what’s made the Chevy of West a successful Chevrolet dealership . FYI they sold 2 new cars and 3 used cars while I was there buying my wife a 2026 Traverse for Christmas.
COLE BINDER
12/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WEST, TX
Sheila M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/1/2026
Eric and Ashley took care of me and my truck! Answered all my questions and were very helpful!
1/2/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
WHITNEY, TX
David B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/8/2026
Diagnosed problem got it fixed in one day. I am very happy with that
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
WEST, TX
James G|2025 Chevrolet Blazer
Confirmed Service Customer
10/16/2025
It was easy to schedule a service appointment directly with the department. They were able to schedule an oil change and tire rotation on the day I wanted. I was in and out within an hour
10/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AQUILLA, TX
Frank P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
My experience was awesome Dylan was great this is my fourth automobile I have purchased from West Chevrolet wouldn’t go anywhere else. Like I said Dylan was awesome sales Man keep up the good work. Thank you so much
ANTHONY ZEPEDA
10/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WACO, TX
David U|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
All good
TYLER KORENEK
10/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
RIESEL, TX
Jaime C|2009 Chevrolet Silverado
Confirmed Service Customer
10/29/2025
Buen servicio, muy atentos
10/29/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
WHITNEY, TX
Jesus A|2025 Chevrolet Traverse
Confirmed Service Customer
11/24/2025
EXCELLENT SERVICE
11/25/2025
Hi, we are very happy we could provide you with an excellent experience! If you have any further questions, please give us a call. We're always happy to help!
WACO, TX
Richard K|2025 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Nice, knowledgeable staff
11/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FROST, TX
Zachary B|2021 Chevrolet Camaro
Confirmed Service Customer
12/24/2025
Arrived at the dealership, and the advisor got right to work on my needs. He made sure he got all my concerns down, and I was out of the dealership within 2 hours for my oil change and alignment service.
12/25/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
MCGREGOR, TX
Lisa B|2026 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
The person was great
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
WHITNEY, TX
Priscilla G|2025 Chevrolet Trax
Confirmed Service Customer
2/12/2026
The Customer Service in the service department done by Mr Eric Salazar was more then excellent. The timing of having an appointment was not so great. Waiting for an oil change and point inspection took more than 1 1/2 hours so I don’t understand the point of having an appointment time. When you make your appointment they ask if it’s going to be a drop off or waiting customer. Also at time of check-in they ask if you are waiting or just dropping off. Although the waiting area has comfortable seating, complementary coffee and TV is available. I appreciate my service done to my vehicle in the service department and check out services.
WACO, TX
Enrique M|2025 Chevrolet Equinox
Confirmed Service Customer
9/29/2025
Service was quick and easy.
9/30/2025
Quick and easy is the best kind of service, and we’re happy to know that’s how your visit went. Please don’t hesitate to reach out if there’s anything additional we can do for you.
WACO, TX
Milan D|2021 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Good
11/13/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WACO, TX
Bessie R|2019 GMC Terrain
Confirmed Service Customer
11/19/2025
Fast service
11/20/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
CORSICANA, TX
Jaime G|2026 Chevrolet Traverse
Confirmed Sales Customer
11/22/2025
Great
ANTHONY ZEPEDA
11/23/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
HILLSBORO, TX
Mike A|2018 Chevrolet Tahoe
Confirmed Service Customer
12/5/2025
Quick and nice people
12/6/2025
Hi, thank you for taking the time to leave a review for us at Chevrolet of West! We're looking forward to your next visit!
ELM MOTT, TX
Dwain L|2011 Chevrolet Camaro
Confirmed Service Customer
12/18/2025
Great customer service!!
12/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WEST, TX
Samantha L|2026 Chevrolet Trax
Confirmed Sales Customer
1/20/2026
This was the best car buying experience ever!
TYLER KORENEK
1/22/2026
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
WHITNEY, TX
Walter M|2007 Chevrolet Silverado
Confirmed Service Customer
1/27/2026
Ty went out of his way and his day to help us get into a new vehicle. He sought to find our needs and meet them. He had a persona that did not reflect impatience nor agrivation.
1/28/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet of West! We sincerely value your business and look forward to your next visit. Take care!
HUBBARD, TX
Francisco C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/30/2026
Brandon was amazing
WACO, TX
Susan J|2026 Chevrolet Traverse
Confirmed Sales Customer
2/17/2026
Awesome experience at Chevrolet of West. All of the Sales Team are Top Knoch!
WEST, TX
Charles T|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/19/2026
Got in and out quickly
WHITNEY, TX
Troy R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Everyone was and is excellent and always helpful
8/19/2025
Hi there, thank you for taking the time to leave a review for us at Chevrolet of West. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
WACO, TX
Sabrina L|2026 Chevrolet Colorado
Confirmed Sales Customer
9/25/2025
Great experience!
TYLER KORENEK
9/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
Merleene P|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
10/14/2025
Easy, great people and love my truck!!!!
BRENDA MOSES
10/15/2025
Thank you for choosing Chevrolet of West as your first choice for all your automotive needs! Please don't hesitate to reach out if there's anything additional we can do for you.
MC GREGOR, TX
Juan V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/25/2025
My whole experience was amazing !
WILLIAM LEE
11/26/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MERIDIAN, TX
Pamela M|2026 Chevrolet Colorado
Confirmed Sales Customer
1/20/2026
Ty is awesome the financial department is awesome the guys really showed they care about their returning customers.
TYLER KORENEK
1/22/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WACO, TX
Derek E|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/23/2026
Check engine light is still on even after I requested to get checked before coming in.
1/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WACO, TX
Raymond P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/2/2026
Not sure? Had a fuse out that cost me over $200. Was told that they would have to replace wiring for $600. I decided not to replace wiring if fuse made it work. Truck is still working after 5 days. Makes me wonder if the wiring really needed replacing. I bought this pick up there and getting close to buying a new one, but not sure about the trust. Thanks.
ELM MOTT, TX
Rosa R|2026 Chevrolet Equinox
Confirmed Sales Customer
3/3/2026
Friendly very welcoming atmosphere our sales person was very knownable and pleasent
TYLER KORENEK
3/3/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
ITALY, TX
Britany D|2026 Chevrolet Trax
Confirmed Sales Customer
11/7/2025
Sales was awesome no pressure, finance was smooth process thank you
DAMYA RIGGS
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COVINGTON, TX
Abel S|2021 Chevrolet Malibu
Confirmed Service Customer
11/18/2025
My first impression was that I recieved the best customer satisfaction and quickest customer service. The young gentlemen Zachary was extremely helpful. I hope to recieve his help next time as it was an amazing service!!
11/19/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
WHITNEY, TX
Katie S|2024 Chevrolet Trax
Confirmed Service Customer
11/20/2025
I had gotten my headlights replaced due to moisture build up. Zachary Bays had helped me set up and appt. and get things taken care of. Plan to come again! :) 5 stars 🌟 🌟🌟🌟🌟
11/21/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Chevrolet of West and we hope to see you again soon!
WHITNEY, TX
Mary M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/25/2025
I was very pleased with the service i received from Cole and Ty.
TYLER KORENEK
11/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WACO, TX
Ann E|2025 Chevrolet Equinox
Confirmed Sales Customer
11/28/2025
This is the second purchase I have done with Chevy of West and like always great customer service. Damya did an amazing job making this experience easy. She was very friendly and down to earth and made me feel she pushed to ensure I got in a new car with how doubtful I was before I came. Glad she pushed me to come and give it a shot.
DAMYA RIGGS
11/29/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DAWSON, TX
David B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/12/2025
It was good
12/13/2025
Thank you for your feedback! We’re glad your visit was good and hope to continue providing excellent service.
WEST, TX
Jill L|2026 Chevrolet Suburban
Confirmed Sales Customer
12/17/2025
Very diligent and attentive.
BRENDA MOSES
12/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WEST, TX
Brenda J|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/19/2025
Good
BRENDA MOSES
12/20/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
MCGREGOR, TX
Theresa S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/5/2026
Friendly and efficient
3/6/2026
Hi, thank you for taking the time to leave a review for us at Chevrolet of West! We're looking forward to your next visit!
WEST, TX
John H|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Ashley was awesome she listened to what I had to say and then put it down for the mechanic to check, I did not get the name of the mechanic but he was awesome also They got my truck in and complected in a lot less time than I it would. Ashley explained everything that was done. and gave me a copy of the work. This dealership is the first one I have been to were they take the time to explain things in detail. I have bought at other dealerships and not got the service that I have gotten here.Other dealerships should learn from your example.
1/1/2026
Hi there, thank you so much for your positive comments about Chevrolet of West! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for choosing Chevrolet of West and we hope to see you again.
WACO, TX
Cody A|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/31/2025
Never had an issue with services or purchases from here. Will keep coming back
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WEST, TX
Theresa S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
The team in the service department work together to produce an efficient solution and get your vehicle back quickly.
1/8/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WEST, TX
James R|2026 Chevrolet Colorado
Confirmed Sales Customer
1/29/2026
Excellent experience. Finance department was perfect. Very knowledgeable
MEXIA, TX
Michael E|2026 Chevrolet Trax
Confirmed Sales Customer
1/29/2026
Brenda us amazing. Go see her for your next new car.
WHITNEY, TX
Gail P|2017 Chevrolet Traverse
Confirmed Service Customer
2/3/2026
Every time I go there everyone is friendly and helpful!
WHITNEY, TX
Kelly S|2025 Chevrolet Malibu
Confirmed Service Customer
2/14/2026
Great
WACO, TX
Milton P|2020 Chevrolet Traverse
Confirmed Service Customer
2/14/2026
Informative and helpful and friendly
MALONE, TX
Benjamin S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/22/2026
It was a long process but TJ held strong and got the job well done. TJ answered all my questions and went above and beyond for me. Thanks TJ
PEARLAND, TX
Kathleen M|2026 Chevrolet Equinox
Confirmed Sales Customer
3/10/2026
Adrian was truly a pleasure to work with. As someone with experience in car sales myself, I can be a demanding customer—I value honesty and straightforwardness, and I’ve often left dealerships when those expectations weren’t met. Adrian handled every step of the process with patience and professionalism, ensuring my experience was transparent and stress-free. I would gladly recommend Chevrolet of West based on the service I received.
ADRIAN ALEMAN
3/11/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WHITNEY, TX
James G|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/4/2025
They did a very good job changing oil in my truck
12/5/2025
Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care!
AQUILLA, TX
Mecca P|2026 Chevrolet Traverse
Confirmed Service Customer
12/26/2025
Fast and everyone was friendly
12/27/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
WACO, TX
Miguel M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/29/2025
Took my truck in for service right away
12/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WACO, TX
Keith C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
This was the quickes most trouble free experience I’ve ever had buying a new vehicle. I really appreciated the salesperson not playing games by going back and forth to check with other people.
TYLER KORENEK
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! Congratulations on your new vehicle, Keith! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HUBBARD, TX
Cassidy B|2022 Chevrolet Tahoe
Confirmed Service Customer
2/16/2026
Great job!
WEST, TX
Carlos C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/27/2026
Everything went great but the guy in fianance
TYLER KORENEK
3/28/2026
Thank you so much for choosing Chevrolet of West. We truly appreciate your support and look forward to assisting you next time!
WACO, TX
Michael D|2026 Chevrolet Trax
Confirmed Service Customer
4/6/2026
Received great service
ERIC SALAZAR
4/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WHITNEY, TX
Maria D|2021 Chevrolet Equinox
Confirmed Service Customer
4/8/2026
This visit didn't go as well as my other visits. Went in a for a simple oil change. An appt was made for 3/31/2026 for 10am. I waited patiently in the waiting area. When I realized it was going on 12pm. I went to see what the issue was. Thats when I saw my vehicle being driven to the area to get the oil change. No one explained what happened. Or that there was going to be a delay. Communication is very important to me. If they got behind or what not. All someone had to do was let me know. Instead I was just left waiting with no kind of explanation.
ASHLEY BLEDSOE
4/10/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
WACO, TX
Jessica W|2025 Chevrolet Equinox
Confirmed Service Customer
2/27/2026
You wait 2 or more hours for an oil change and the service just sucks all the way around
WHITNEY, TX
James G|2025 Chevrolet Blazer
Confirmed Service Customer
3/6/2026
I was able to schedule a service for my Blazer on the day and that was convenient for me. The car was serviced in a timely manner as I waited.
3/7/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
AQUILLA, TX
Clinton S|2025 Chevrolet Equinox
Confirmed Service Customer
3/10/2026
Everything was taken care of in a timely manner
3/11/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WEST, TX
Tim W|2024 Chevrolet Trax
Confirmed Service Customer
3/13/2026
Always friendly folks
3/15/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Chevrolet of West. If you have any further questions, please give us a call. We're always happy to help!
WEST, TX
Justin B|2016 GMC 1500 Sierra
Confirmed Service Customer
3/13/2026
Ashley was the best service advisor I’ve ever seen very sweet. Kept me updated. Let me know everything that was going on. Answered any questions I had. The technician did an amazing job. Great work.
3/15/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
HILLSBORO, TX
Mecca P|2026 Chevrolet Traverse
Confirmed Service Customer
3/13/2026
The receptionist office clerk was very helpful!
3/15/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
WACO, TX
Lorenzo M|2026 Chevrolet Equinox
Confirmed Sales Customer
3/19/2026
Best dealership I’ve been to Ty is awesome
TYLER KORENEK
3/20/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Chevrolet of West and we hope to see you again soon!
WACO, TX
Milton N|2020 Chevrolet Traverse
Confirmed Service Customer
4/8/2026
I did not have an appointment, but I stop in anyway. They got me in right away and fixed my problem. Great job.
ARTURO VEGA-GONZALEZ
4/10/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MALONE, TX
MARY L|2026 Chevrolet Equinox
Confirmed Sales Customer
4/16/2026
This was a really great buying experience!!! Derek was super helpful and professional. He made the whole process easy and gave us a great deal on the car. After the purchase, he spent a lot of time with us going over the features of the car and helping us get everything set up. We would definitely recommend Derek and Chevy of West to anyone looking for a car.
PHILLIP P
4/17/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Your recommendation means so much to us and we're so happy to have earned it. If you have any further questions, please give us a call. We're always happy to help!
WACO, TX
Brenda B|2018 Chevrolet Colorado
Confirmed Service Customer
1/12/2026
Eric is great as always
1/14/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ELM MOTT, TX
Troy C|2026 Chevrolet Trax
Confirmed Sales Customer
1/17/2026
Awesome Customer service
TYLER KORENEK
1/19/2026
Troy Chasteen, thanks again for taking the time to leave us this information about your recent visit. Thank you again for choosing Chevrolet of West and we hope to see you again.
PENELOPE, TX
Melisa R|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/9/2026
Adrian and Ty were both great to work with. They both answered all my questions and made the buying process easy.
TYLER KORENEK
3/10/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
PURDON, TX
Kimberly J|2018 Chevrolet Equinox
Confirmed Service Customer
4/13/2026
I had a scheduled appointment for an oil change and to rotate my tires. I was there 2 hours for the oil change and my tires did not get rotated. I don't feel it should have taken 2 hours for an oil change with an appointment.
ARTURO VEGA-GONZALEZ
4/14/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
IRENE, TX
BELEN M|2026 Chevrolet Trax
Confirmed Sales Customer
4/22/2026
Excellent
ADRIAN A
4/23/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
WACO, TX
JEFFREY D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/30/2026
completely satisfied
ADRIAN A
4/30/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
SANTIAGO F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/30/2026
My seller was very professional and helped me a lot
ADRIAN A
5/1/2026
Thank you for your thoughtful feedback. We’re pleased your seller was professional and supportive, and we look forward to assisting you again.
COOLIDGE, TX
Mark H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/22/2026
This is by far the best experience I have had at a GM dealer in decades! I was able to schedule an appointment on line to accommodate my travel schedule. My local dealer Casa wanted $250 to diagnose the front camera; West did it at no charge and provided me several quote options for repairing the problem. All Chevy dealers are not the same! We will try to schedule discretionary repairs with West during our frequent work trips to the area.
ARTURO VEGA-GONZALEZ
5/23/2026
We sincerely appreciate your detailed and thoughtful feedback. It is wonderful to hear the team was able to accommodate your schedule, provide honest guidance, and deliver a level of service that stood out from your past experiences. Thank you for your trust, and we look forward to assisting you again during your future trips to the area!
CLOUDCROFT, NM
Jessica F|2023 Chevrolet Tahoe
Confirmed Service Customer
4/8/2026
I just want to take a moment to recognize Eric Salazar in the service department who always take care of my family whenever we bring our car in. Every visit, they are professional, respectful, and genuinely kind. They take the time to explain everything clearly, never make us feel rushed, and always go above and beyond to make sure our vehicle is safe and running perfectly. It’s rare to find people who consistently provide this level of customer service, and it truly means a lot to our family. We always leave feeling confident and appreciated. Thank you for your hard work, honesty, and dedication—it does not go unnoticed. We highly recommend this service department to anyone looking for trustworthy and dependable care!
ERIC SALAZAR
4/10/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
LORENA, TX
Christi D|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/15/2026
No available truck to drive hadvto work
ARTURO VEGA-GONZALEZ
4/16/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ITASCA, TX
NATHALIE T|2026 Chevrolet Traverse
Confirmed Sales Customer
4/22/2026
I purchased 4 cars from here. Between Adrian, Brenda , and Justin they all 3 made my experience here easy all 4 different times. Because of them I plan on continuing buying my cars from Chevy of West.
BRENDA B
4/22/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
ITASCA, TX
Anthony F|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/30/2026
I understand that things happen .. But to sit there and wait 2 hours for an oil change is pretty long .. Now I appreciate everything yall do but communication would have been great on that part .. And please advise your techs to whip all oil residue off the vehicle once they’re done doing their oil change…
ASHLEY BLEDSOE
5/1/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
WACO, TX
Tommy C|2022 Chevrolet Colorado
Confirmed Service Customer
4/30/2026
None
ASHLEY BLEDSOE
5/1/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
WACO, TX
PETE R|2026 Chevrolet Equinox
Confirmed Sales Customer
5/27/2026
you'll do excellent job working with customer.
TYLER T
5/29/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
WACO, TX
Scott P|2018 Chevrolet Cruze
Confirmed Service Customer
12/14/2025
check engine light was on. windshield wiper need replaceing . not put on the vechicle list . apparently just fuilled oput the blanks w/o actually looking.
12/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WACO, TX
Kelly S|2025 Chevrolet Malibu
Confirmed Service Customer
1/7/2026
*****
1/8/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WACO, TX
Kyle N|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/7/2026
Staff was friendly
1/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WHITNEY, TX
Phillip N|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
Excellent service.
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
WACO, TX
Amanda B|2026 Chevrolet Equinox
Confirmed Sales Customer
1/17/2026
Great exp
ANTHONY ZEPEDA
1/19/2026
Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!
AXTELL, TX
Clifford K|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/18/2026
Took my 2019 Chevrolet 2500HD thought the glow plugs was going out. They checked it out and unlike some places they actually told me that it was bad batteries! Many would have just changed the glow plugs and charged you an arm and a leg! Thanks Chevrolet of West for being honest and dependable!!
1/19/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
AQUILLA, TX
Mandi M|2026 Chevrolet Colorado
Confirmed Sales Customer
1/22/2026
My experience was amazing!!! I went in and everyone was very helpful.
BRANDON CUTRER
1/24/2026
We want all our clients to have a comfortable and stress-free experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WHITNEY, TX
Melissa G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/18/2026
Quick, Friendly Service
WEST, TX
John M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/3/2026
Great
ASHLEY BLEDSOE
6/3/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
WHITNEY, TX
Paulette A|2025 Chevrolet Traverse
Confirmed Service Customer
4/27/2026
They were professional and the young man who took care of me went above and beyond. I told him he was way above a 5 star. I was very happy with the service.
ARTURO VEGA-GONZALEZ
4/29/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MOUNT CALM, TX
Kathleen M|2026 Chevrolet Equinox
Confirmed Service Customer
5/22/2026
I absolutely LOVE this dealership. People are friendly, professional, and very helpful.
ASHLEY BLEDSOE
5/23/2026
Thank you for the amazing feedback. We are honored to know you love working with our team and appreciate your kind words about our friendly, professional, and helpful staff. We look forward to continuing to provide you with exceptional experiences!
WHITNEY, TX
Monica M|2026 Chevrolet Equinox
Confirmed Service Customer
6/1/2026
Great customer service
ASHLEY BLEDSOE
6/3/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MARLIN, TX
John D|2025 Chevrolet Trax
Confirmed Service Customer
6/1/2026
Very professional
ASHLEY BLEDSOE
6/3/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
WACO, TX
Jessica F|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/10/2026
Always a pleasure doing business at Chevy of West
ERIC SALAZAR
6/12/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Chevrolet of West. If you have any further questions, please give us a call. We're always happy to help!
LORENA, TX
FRED B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/16/2026
Everyone was helpful and supportive throughout the whole process. I could not have had a better experience.
TYLER T
6/18/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Chevrolet of West. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
WEST, TX
J I|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/17/2026
I like the way you are in the tradein and the deal with the new one
ADRIAN A
6/18/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
WACO, TX
James B|2026 Chevrolet Colorado
Confirmed Service Customer
7/2/2026
Great experience as always!!!
ERIC SALAZAR
7/3/2026
Hi, we are very happy we could provide you always with a great experience! If you have any further questions, please give us a call. We're always happy to help!
MEXIA, TX
Almarita E|2025 Chevrolet Malibu
Confirmed Service Customer
3/4/2026
Mrs. Ashley always make sure my needs are taken care of. Also the service department does awesome job
3/4/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WACO, TX
JESSICA H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
4/13/2026
Friendly and knowledgeable staff.
BRAYAN B
4/14/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
BRIAN G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/26/2026
Such great service
ADRIAN A
4/28/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Chevrolet of West and we hope to see you again soon!
WACO, TX
Michael D|2026 Chevrolet Trax
Confirmed Service Customer
5/21/2026
Eric and Mario were great.
ERIC SALAZAR
5/22/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WHITNEY, TX
Ashley L|2025 Chevrolet Trax
Confirmed Service Customer
5/21/2026
It was good
ERIC SALAZAR
5/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WACO, TX
Theresa S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/27/2026
Eric was friendly and quickly assisted me with my requests. I am pleased with the service and people who helped me
ERIC SALAZAR
5/29/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WEST, TX
AMANDA E|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/18/2026
Adrian was a very big help on getting me into a car. The process was simple and not stressful. I appreciate all his help
ADRIAN A
6/20/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ELM MOTT, TX
CHARLES P|2026 Chevrolet Traverse
Confirmed Sales Customer
6/22/2026
Great experience
CLIFTON, TX
Prudencio F|2023 Chevrolet Equinox
Confirmed Service Customer
7/4/2026
Michael Torres was very good he helped us and got us in our Chevrolet Trax we love it
ASHLEY BLEDSOE
7/5/2026
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
EDDY, TX
PRUDENCIO G|2026 Chevrolet Trax
Confirmed Sales Customer
7/5/2026
It was simple and easy and the sales person was great
MICHAEL M
7/6/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
EDDY, TX
JACQUELINE W|2026 Chevrolet Trax
Confirmed Sales Customer
4/11/2026
I’ve worked with Ty for years and there’s a reason past customers continue to follow him wherever he goes. He provides amazing customer service and consistently goes above and beyond for both new and returning clients. He is truly a great asset to any place he works. The dealership itself is clean organized and welcoming. Everything is explained thoroughly and in detail which makes the entire process smooth and stress-free! Hossain in finance was also fantastic very knowledgeable and brought a great sense of humor to the experience. Chevrolet of West is a company that genuinely wants to see people succeed and guides them on the true path to ownership. Highly recommend!
TYLER T
4/12/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
WACO, TX
ASHLEY S|2026 Chevrolet Equinox
Confirmed Sales Customer
4/23/2026
Very nice, and everyone very helpful.. I appreciate my car dealer who helped out with the purchase of my Beautiful New Vehicle … Shout out to Adrian !!! Thank you so much , made it less stressful and handled everything in a very professional manner !
ADRIAN A
4/25/2026
Thank you for your enthusiastic and heartfelt feedback. Adrian will be thrilled to know he made your experience smooth and stress-free, and we hope you enjoy every moment in your new vehicle.
WACO, TX
ABIGAIL B|2026 Chevrolet Trax
Confirmed Sales Customer
5/23/2026
Really smooth process made everything easy!
TYLER T
5/25/2026
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
CHINA SPRING, TX
Heriberto H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/4/2026
Le doy una estrella porque te dicen que le van hacer r algo a tu troca y no lo hacen por ejemplo fui y hicieron un combio de aceite y me dijeron trae bajo el infrion le vamos a poner y les dije está bien llegué ami casa y lo revisé y no pusieron nada pero si lo cobraron y ahoraaasta dudo si de verdad hacen el cambio de aceite 👎👎👎👎
ERIC SALAZAR
7/5/2026
Apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Comuníquese conmigo lo antes posible para que podamos resolver sus inquietudes.
HILLSBORO, TX
ANDREA L|2026 Chevrolet Trax
Confirmed Sales Customer
7/8/2026
A few years ago, I purchased a vehicle from this dealership, and my experience wasn't the best. At the time, I was going through a lot personally, and even though the experience wasn't great, I still bought the vehicle because I needed reliable transportation. This time was completely different. Adrian reached out to me while I was already working with another dealership. I decided to give Chevy of West another chance, and I'm so glad I did. From the very beginning, Adrian's service felt genuine and never forced. He was patient, answered every question I had, and treated me with kindness and respect throughout the entire process. I never felt pressured into making a decision, and he took the time to make sure I was comfortable and understood everything. When it was time to sign the paperwork, I met with another team member who finalized everything. He explained each document clearly, made me feel comfortable, and even had me laughing during the process. What could have been stressful turned into an enjoyable experience. What impressed me the most was that the outstanding customer service didn't stop after I drove off the lot. Adrian and the rest of the team went above and beyond to help me even after I left the dealership. Their willingness to continue helping me showed that they truly care about their customers, not just making a sale. This experience completely changed my opinion of Chevy of West. I left feeling amazed, excited, and truly grateful for the care and support I received. For the first time, I was genuinely happy to ring the bell after signing my paperwork. Thank you, Adrian and the entire team, for making me feel valued every step of the way. I highly recommend Chevy of West to anyone looking for a dealership that genuinely cares about its customers.
ADRIAN A
7/9/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
WACO, TX
GUY S|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
6/3/2026
Brenda was actually a pleasure to work with and everyone involved treated us like they had known us all of our lives and most importantly they liked Charlie
LONGVIEW, TX
KEVIN M|2026 Chevrolet Colorado
Confirmed Sales Customer
6/12/2026
Ty and Justin are great people to work with
TYLER T
6/14/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
WACO, TX
TINA E|2027 Chevrolet Equinox
Confirmed Sales Customer
7/1/2026
It was a great experience
ADRIAN A
7/2/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
WACO, TX
Rosa M|2026 Chevrolet Equinox
Confirmed Service Customer
7/2/2026
Service done on timely manner
ASHLEY BLEDSOE
7/3/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ITALY, TX
Valera R|2026 Chevrolet Trax
Confirmed Service Customer
6/4/2026
It was fine
ASHLEY BLEDSOE
6/6/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
WACO, TX
Mecca L|2026 Chevrolet Traverse
Confirmed Service Customer
6/8/2026
The staff was very pleasant.
ARTURO VEGA-GONZALEZ
6/10/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
WACO, TX
Tiffany N|2023 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
Eeverthing was fine.
ARTURO VEGA-GONZALEZ
6/10/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Chevrolet of West. If you have any further questions, please give us a call. We're always happy to help!
WACO, TX
DAVID P|2026 Chevrolet Colorado
Confirmed Sales Customer
6/18/2026
Adrian was very easy and knowledgeable to work with! We will recommend him to everyone.
ADRIAN A
6/19/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WHITNEY, TX
ASHLEY B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/21/2026
I had a fantastic experience buying my car at Chevy of West! Adrian was incredible to work with—professional, helpful, and made the whole process smooth and stress-free. If you're looking for a seamless car-buying experience without the usual hassle, go see Adrian at Chevy of West. Highly recommend!
ADRIAN A
6/23/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
WEST, TX
JESSE B|2026 Chevrolet Traverse
Confirmed Sales Customer
6/23/2026
Easy and straight forward. No hassle just good quality people at Chevy of West.
ADRIAN A
6/24/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WACO, TX
Justin W|2016 GMC 1500 Sierra
Confirmed Service Customer
7/9/2026
The service advisor Ashley Bledsoe was amazing did a detailed walkthrough of my vehicle before the oil change keep me updated throughout the process. Amazing work the technician angel was very good did an amazing job also advise me on what maintenance I will be needing in the future.
ASHLEY BLEDSOE
7/10/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
WEST, TX
Shevette M|2026 Chevrolet Trax
Confirmed Sales Customer
2/24/2026
Buying my 2026 vehicle was an exciting and stress-free experience from start to finish. The entire process felt smooth and easy. Ty was knowledgeable about all the updated features and technology that come with 2026 Chevrolet Trax and he took the time to explain everything clearly without making me feel pressured. What really stood out was how seamless the financing and paperwork process was. Everything was transparent, and I felt confident that I was getting a fair deal. The vehicle itself exceeded my expectations — sleek design, advanced safety features, impressive fuel efficiency, and a smooth, quiet ride. Me driving off the lot in a brand-new 2026 model felt amazing. Overall, this was one of the best car-buying experiences I’ve had for the second time in a row with Chevrolet Of West and I would absolutely recommend both the vehicle and the dealership to anyone considering a new purchase.
DIME BOX, TX
Janet G|2026 Chevrolet Equinox
Confirmed Sales Customer
2/28/2026
Muy buena
HILLSBORO, TX
Sharon C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/23/2026
They were immediately available for an oil change. Upon arrival they were also available for warranty work.
ASHLEY BLEDSOE
6/24/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BYNUM, TX
SHERYL C|2026 Chevrolet Tahoe
Confirmed Sales Customer
7/10/2026
Ty was great to work with.
TYLER T
7/11/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GROESBECK, TX
Kathleen M|2026 Chevrolet Equinox
Confirmed Service Customer
7/10/2026
I absolutely love this dealership! From the salesperson, to the sales manager, to the service department! Great customer service. They make you feel important to them.
ERIC SALAZAR
7/11/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
WHITNEY, TX
Jessica B|2017 Chevrolet Tahoe
Confirmed Service Customer
3/14/2026
As always Eric and the team did a fantastic job fixing my car while making sure it was affordable!! I’m always so pleased to have him take care of our vehicle needs! Thank you so much for making this stress free as I dealt with a death in the family! I’m trying grateful!
3/15/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
HILLSBORO, TX
Theresa S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/19/2026
I'm pleased with the quick and friendly service when getting my oil changed. I am a person who always doesn't check my mileage and when a oil change is needed, Eric or Ashley will take care of my needs. Thank you
3/20/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
WEST, TX
Micha H|2022 Chevrolet Equinox
Confirmed Service Customer
3/25/2026
I had a good experience
3/26/2026
Hi, we are very happy we could provide you with a good experience! If you have any further questions, please give us a call. We're always happy to help!
ABBOTT, TX
Leonel K|2020 Chevrolet Corvette
Confirmed Service Customer
4/8/2026
Exceeds expectations
ASHLEY BLEDSOE
4/10/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MCGREGOR, TX
NIKKI C|2026 Chevrolet Colorado
Confirmed Sales Customer
4/14/2026
Derek, our salesman, was excellent. He was knowledgeable, patient, and honest. He was thorough and helpful. He is the reason that we bought the truck here and now.
PHILLIP P
4/15/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HEWITT, TX
Mary L|2023 Chevrolet Traverse
Confirmed Service Customer
4/21/2026
Got there a little early and they took my car right in. Love that when you walk in your greeted with a smile. Took them no time to do the oil change and tire rotation. Will be returning!
ASHLEY BLEDSOE
4/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ITALY, TX
Milton N|2020 Chevrolet Traverse
Confirmed Service Customer
7/3/2026
Always friendly and ready to help in any way.
ASHLEY BLEDSOE
7/4/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
MALONE, TX
John T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/8/2026
friendly professional service.
ASHLEY BLEDSOE
7/9/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HILLSBORO, TX
Christopher C|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/3/2026
Excellent Service
WEST, TX
ASHLEY C|2026 Chevrolet Trax
Confirmed Sales Customer
6/5/2026
They are great, never had better experience in any other dealership!
ADRIAN A
6/5/2026
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
WACO, TX
Kelly D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/25/2026
I have had a history of bad experiences with dealerships, mechanic shops and mechanics. This was completely opposite. Arturo, my service writer, was professional and knowledgeable. When I got my truck back, the issues were actually fixed. Thank you!
ARTURO VEGA-GONZALEZ
6/27/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
WACO, TX
MONICA A|2026 Chevrolet Equinox
Confirmed Sales Customer
6/28/2026
From the beginning to the end everyone was great. Our salesman, Adrain, was great.
ADRIAN A
6/30/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WACO, TX
Rev. J|2026 Chevrolet Traverse
Confirmed Service Customer
7/1/2026
excellent service as always
ASHLEY BLEDSOE
7/2/2026
We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!
WACO, TX
Amber A|2023 Chevrolet Equinox
Confirmed Service Customer
7/3/2026
Came in to get an oil change and tire rotation done, Eric got me in there and out in no time.
ERIC SALAZAR
7/5/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ITASCA, TX
Brenda K|2018 Chevrolet Colorado
Confirmed Service Customer
7/13/2026
Always great
ASHLEY BLEDSOE
7/15/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ELM MOTT, TX
TAMMY H|2026 Chevrolet Trax
Confirmed Sales Customer
7/16/2026
Made sure I was pleased before I left and made purchase easy.
TYLER T
7/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ELM MOTT, TX
Pamela S|2020 Chevrolet Trax
Confirmed Service Customer
7/16/2026
It took longer I was their 2 ans half hours
ERIC SALAZAR
7/17/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WEST, TX